Act Hub 2.0 · NOW LIVE
Every other part of your business got optimized. Your facilities are next.
Predictive facility and energy intelligence for multi-location operators.
Stop absorbing the cost. Start managing facility performance.
Blind to visible
Reactive to predictive
Chaos to control
Sample data for illustration. Figures are examples, not client results.
The Problem
When a system goes down, it isn’t just a maintenance issue.
It’s a revenue event.
Without visibility into equipment performance, major systems fail at the worst times. The cost of emergency repair blows up your budget, but the cost to operations is far greater. The chaos and frustration hits the crew, above-store leaders, and the guest experience, all at once.
A Friday Afternoon HVAC System Failure
The dining room quietly drifts warmer. Nobody notices, until the RTU stops cooling.
01
A guest complains about temperature
“It has to be 85 degrees in the dining room.”
Complaints keep coming, guests stop waiting in line, and the dinner rush is soft.
02
Store manager calls for help
“I need somebody here today – people are leaving.”
Coordinating with area manager & vendor while handling guest complaints.
03
Area manager contacts vendors
“I can’t get anyone there until later tonight.”
Three service provider calls, weekend service rates, and a late diagnosis.
04
VP of Operations expedites repairs
“I need a replacement unit shipped overnight.”
No unit in stock locally. Weekend rates and expedited freight.
05
CFO approves emergency PO
“This isn’t in the budget but I don’t have a choice.”
Unplanned expenditure. CapEx exhausted, other priorities get deferred.
The Data Gap
Your facilities are the last function in your business nobody can manage without data.
Labor got scheduling systems. Food cost got procurement software. Real estate got site analytics. Customer experience got speed-of-service data. Facilities got left behind, because the data to manage it never existed.
Act Hub changes that, and moves facilities from a cost you absorb into a number you manage.
Sample data for illustration. Figures are examples, not client results.
Revenue performance without the reactive chaos.
Stop losing valuable time and energy over a single equipment emergency.
Platform Architecture
The Four Layers Behind
Every Act Hub Decision
Act Hub is built in four layers. Each one makes the next possible. Together, they create something no single team can produce on its own.
01 - The Gear & Data layer
There is no API to call and no file to export. Until Act Hub Gear goes on the equipment, the performance data simply does not exist. Every rooftop unit, every condensing unit, every meter gets geared up. That physical presence at every asset is the foundation everything else stands on.
Act Hub Gear - Connects new and existing equipment without replacing what is already there. Affordable, fast to deploy, and built to work with virtually any HVAC, refrigeration, or building system.
Most operators assume getting this kind of visibility means replacing aging equipment or commissioning a building automation system. Act Hub Gear removes that assumption. Non-proprietary hardware, rapid deployment, no infrastructure overhaul. Once it is on, the data starts flowing.
02 - The Intelligence Layer
ForeSight365 is Actuate’s predictive intelligence engine inside Act Hub. It analyzes high-frequency equipment performance data, comparing how each system is running to its own history and to similar systems that are operating well. When that behavior shifts, it traces it to the underlying problem and explains the correction in plain language before a technician is dispatched.
- Digital Energy Twins - Catches degradation as it develops, before it becomes a failure or a complaint.
- Predictive Analytics - Links abnormal energy consumption to specific equipment and conditions.
- Predictive Diagnostics - Surfaces what changed, why, and what to do, before anyone goes onsite.
- Action Recommendations - Lets stable systems run quietly. Surfaces only what needs attention.
03 - The Action Layer
Work orders, schedules, set points, overrides. The Action Layer is where ForeSight365 intelligence turns into decisions and next steps. Teams do not babysit charts. The platform surfaces what requires attention and lets the rest run, fully covering HVAC, refrigeration, lighting, ventilation, and other critical infrastructure.
- Prioritized Recommendations - Highlights the most critical issues and opportunities so teams can focus on actions with the greatest impact.
- Decision Support - Provides data-driven insights that help operators, facility managers, and leadership make faster, more informed decisions.
04 - The Operational Intelligence Layer
A thin-margin portfolio cannot carry an energy manager, a regional facilities manager, or a dedicated asset planner.
Act Hub's Virtual Managers fill those roles. They answer questions about your facilities, summarize what is happening, surface prioritized actions, and grow their capability as they learn more about your operation.
- Immediately - Answers plain-language questions, summarizes portfolio status, surfaces what needs attention, and identifies the likely cause before dispatch.
- Over Time - As the Virtual Managers learn your operation, each location, each piece of equipment, and how your team works, they grow from insight assistants into operational sidekicks that help you do more.
PREDICTIVE OPERATIONS
Alarms just tell you when to scramble.
ForeSight365 tells you what’s coming.
ForeSight365 reads the equipment behavior behind every reading, so the alert arrives with the cause, the fix, and the time left to act.
HVAC
Predictive diagnostics
Know the likely cause before dispatch. ForeSight365 reads how each system draws power, so it catches electrical problems a thermostat never sees. The right technician shows up knowing what to fix.
Based on a real Act Hub site. Figures rounded for illustration.
Based on a real Act Hub site. Figures rounded for illustration.
Refrigeration
Weeks of warning
Most failures aren’t sudden. When a walk-in starts working harder, ForeSight365 flags it early and escalates as it worsens. Here, a dirty condenser coil was caught and cleaned before the compressor failed.
Energy
Energy drift
EnergyHub compares each system’s consumption to its digital energy twin. When a system starts using more than it should, the gap shows up, with the equipment behind it named, long before a comfort complaint or a failure.
Sample data for illustration. Figures are examples, not client results.
Management By Exception
Stable systems stay quiet.
Issues rise to the top.
The operational philosophy behind Act Hub: Teams act with confidence rather than sift through noise to figure out what actually matters.
Performance is evaluated continuously across every location, asset, and system. Issues that need attention rise to the surface. Everything else runs quietly in the background. Teams spend less time searching for answers and more time acting on them.
Sample data for illustration. Figures are examples, not client results.
Color-coded portfolio scoring
Every location is visible, scored across thermal, comfort, energy, and operations. See where things stand without scrolling tables or waiting on reports.
Intuitive drill-down
Filter by region, brand, or equipment
Four Action Hubs · One Platform
A Modular and Scalable Facility, Energy & Equipment Intelligence Platform
Act Hub is built around four modular Action Hubs. Operators can start with monitoring and expand into diagnostics, control, and deeper optimization over time.
FacilityHub
Your team does not grow. Its capability does.
FacilityHub puts facilities-level expertise behind every decision, so a lean team runs more locations without more headcount. Every location is scored on thermal, comfort, energy and operations. Stable systems stay quiet. What needs attention rises to the top, with the next step attached.
- Thermal, comfort, energy and operations scoring
- Drill from portfolio → location → equipment
- Region, brand, and equipment filters
MaintenanceHub
Fixes before failures.
Predictive alerts and diagnostics move your team from reactive firefighting to predictive control. The right technician shows up knowing what changed, the likely cause and what to fix, with the right parts. That means fewer second trips, fewer surprises and faster repairs, and the equipment itself confirms the fix held.
- Auto-generated work orders with diagnostics
- Post-repair validation from the equipment
- Open, closed and aging tracking, with Critical, High, Medium and Low prioritization
- Live data and live control from the roof: setpoints, compressor engage and shutdown, test runs
EnergyHub
The savings are already in your operating budget.
EnergyHub compares actual consumption with each system’s digital energy twin. Energy drift is often the first sign that something is going wrong, long before a comfort complaint or equipment failure. Catching it early turns waste into margin, and energy from a cost you absorb into a number you bring down.
- Predicted vs. measured kWh consumption
- Facility energy scoring by location
- Utility bill analysis and rate optimization
- Automated setpoint, runtime, and schedule optimization
AssetHub
Capital decisions backed by data.
AssetHub tracks age, performance history, and the Operations Score, which works as each asset’s condition score, across every location, so you can see which units are nearing end-of-life. Repair-versus-replace decisions move from gut feel to performance data, and capital planning becomes a forecast instead of a surprise.
- Asset age distribution and lifecycle buckets
- Repair vs. replace recommendations
- Capital planning forecasts ranked by Operations Score
Start by getting the data flowing. Expand on your terms.
The platform is modular and scalable. No rip-and-replace, no headcount expansion, no enterprise-grade BMS infrastructure required.
Sample data for illustration. Figures are examples, not client results.
Facility intelligence built for lean teams on the move.
For teams whose office is their vehicle, Act Hub delivers full functionality on phones and tablets. The information that matters, wherever the work is happening.
Maintenance technicians
Live work order data and live system readings while on the roof. No trips up and down the ladder: override controls right from a phone.
Area managers
See which locations need attention before the call comes in.
Operations leaders
Portfolio-level view organized around what needs attention rather than what’s running fine.
Store managers
Repair vs replace.
Backed by data, not gut feel.
AssetHub tracks equipment age, performance history, and the Operations Score across every location. Capital decisions move from gut feel and deferred invoices to condition-based data that shows exactly what is nearing end-of-life and what it will cost to defer the decision.
By combining lifecycle intelligence with operational performance data, teams can prioritize repairs, plan replacements, and make investment decisions with greater confidence.
Sample data for illustration. Figures are examples, not client results.
Lifecycle bucketing
Every asset is classified: New (0–5 yrs), Within Useful Life (5–15), End of Life (15–20), Replace Soon (20+).
Operations Score as condition
A 10-year asset performing like a 20-year-old gets flagged, because its Operations Score reflects how it actually runs and how often it fails.
CapEx planning visibility
Get multi-year forecasts of what’s coming due by region, brand, or equipment class.
VIRTUAL MANAGERS
A Virtual Manager in every Action Hub.
The Operational Intelligence Layer at work. Ask in plain language and get an answer drawn from your own equipment performance data and work order history. Each Virtual Manager keeps the context of where you are in Act Hub, so you never have to name the store.
ForeSight365 watches
Every system, all day.
The MGRs answer
Any question, in plain language.
You decide
The judgment calls stay yours.
FacilityMGR
in FacilityHub
Which locations need attention today?
Three sites moved to High priority overnight. The most urgent is a walk-in short cycling since 6:10 AM. The work order is assigned and a technician is dispatched.
EnergyMGR
in EnergyHub
Why was last month’s bill higher than the model?
It came in 9% above the model. RTU-2 used 30% more than its digital energy twin, and the exhaust fans ran past close four nights a week.
MaintenanceMGR
in MaintenanceHub
Did the fix on the walk-in hold?
Yes. The technician repaired a leak at the evaporator coil. The box was back under 41°F by 11:00 AM and has held steady since.
AssetMGR
in AssetHub
Which units should we plan to replace next year?
Four RTUs have Operations Scores under 70 and rising repair history. Two are the strongest candidates for replacement in the next budget cycle.
Sample data for illustration. Figures are examples, not client results.
Common Questions
What teams want to know.
What is equipment performance data?
What is predictive control?
What is predictive operations?
What is high-frequency data?
How is Act Hub different from a BAS or BMS?
How is Act Hub different from alarm-based monitoring?
Does Act Hub replace our CMMS?
Do we need to replace our existing equipment or controls?
Who uses Act Hub day to day: operations or IT?
What is ForeSight365?
What are the Virtual Managers?
Ready to see it in your portfolio?
See what your facilities are actually doing, and what it costs when they run unmanaged.
The Actuate team will show you what predictive operations looks like for your specific portfolio, anchored to your own equipment, your own locations, and your own numbers.
30-min walkthrough
Scalable for any number of locations
No engineering team needed