Effective Date: May, 2025 Actuate (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (actuateiot.com), and when you opt-in to receive communications via email, SMS or other messaging platforms.

1. Information We Collect

We may collect the following information from you:

  • Personal Information: Name, phone number, email address, and other identifying information.
  • Communications Preferences: Your opt-in status for receiving text messages and/or emails.
  • Device and Usage Data: IP address, browser type, operating system, and pages visited on our site.
  • Message Interactions: When you open, click, or respond to messages we send.

2. How We Use Your Information

We use your information for the following purposes:

  • To deliver products, services, and customer support.
  • To send promotional or transactional messages via SMS, MMS, or email (only to users who have explicitly opted in).
  • To respond to inquiries or requests.
  • To improve our website and services.
  • To comply with applicable laws and regulations.

3. Text Messaging and A2P Communications

We may send you SMS or MMS messages under the following conditions:

  • Opt-In Required: You must provide express written consent to receive text messages from us. This may be done via a website form, keyword text, or checkbox confirmation.
  • Message Frequency: Message frequency may vary based on your interaction and preferences.
  • Message and Data Rates: Standard message and data rates may apply, as determined by your carrier.
  • Opt-Out Instructions: You can opt out of receiving text messages at any time by replying STOP to any message. You may also reply HELP for more information.
  • Privacy and Security: We do not share your phone number or message data with unaffiliated third parties for marketing purposes.

4. Disclosure of Your Information

We do not sell, rent, or lease your personal information. We may share your information:

  • With service providers that help us operate our website or manage communications (under strict confidentiality agreements).
  • As required by law or to protect our rights and safety.
  • In the event of a business transfer (e.g., merger or acquisition).

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, disclosure, alteration, and destruction.

6. Your Rights and Choices

You have the right to:

  • Access, correct, or delete your personal information.
  • Opt out of marketing communications.
  • Withdraw consent for text messaging at any time by replying STOP to a message or contacting us directly.

7. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal data from children.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to opt out of communications, please contact us: Actuate Facility Technologies1401 Zuni Street, Suite 205 Denver, CO 80204 info@actuateiot.com (704) 412-4008