Act Hub 2.0 · NOW LIVE
Every other part of your business got optimized.
Your facilities are next.
Predictive facility and energy intelligence for multi-location operators.
Stop absorbing the cost. Start managing facility performance.
Blind to visible
Reactive to predictive
Chaos to control
The Problem
When a system goes down, it isn’t just a maintenance issue.
It’s a revenue event.
Without visibility into equipment performance, major systems fail at the worst times. The cost of emergency repair blows up your budget, but the cost to operations is far greater. The chaos and frustration impacts the crew, above store leaders, and the guest experience, all at once.
A Friday Afternoon HVAC System Failure
The dining room quietly drifts warmer. Nobody notices, until the RTU stops cooling.
01
A guest complains about temperature
“It has to be 85 degrees in the dining room.”
Complaints keep coming, guests stop waiting in line, and the dinner rush is soft.
02
Store manager calls for help
“I need somebody here today – people are leaving.”
Coordinating with area manager & vendor while handling guest complaints.
03
Area manager contacts vendors
“I can’t get anyone there until later tonight.”
Three service provider calls, weekend service rates, and a late diagnosis.
04
VP of Operations expedites repairs
“I need a replacement unit shipped overnight.”
It’s the only tech that could get there. Weekend rates and expedited freight.
05
CFO approves emergency PO
“This isn’t in the budget but I don’t have a choice.”
Unplanned expenditure. CapEx exhausted, other priorities get deferred.
The Data Gap
Your facilities are the last unmanaged function in your business.
Labor got scheduling systems. Food cost got procurement software. Real estate got site analytics. Customer experience got speed-of-service data. Facilities got left behind, because the data to manage it never existed.
Act Hub changes that, and moves facilities from a cost you absorb into a number you manage.
Revenue performance without the reactive chaos.
Stop losing valuable time and energy over a single equipment emergency.
Platform Architecture
The Four Layers Behind
Every Act Hub Decision
Act Hub is built in four layers. Each one makes the next possible. Together, they create something no operator’s team can produce on their own, and no competitor can copy.
01 - The Gear & Data layer
There is no API to call and no file to export. Until Act Hub Gear goes on the equipment, the performance data simply does not exist. Every rooftop unit, every condensing unit, every meter gets geared up. That physical presence at every asset is the foundation everything else stands on.
Act Hub Gear - Connects new and existing equipment without replacing what is already there. Affordable, fast to deploy, and built to work with virtually any HVAC, refrigeration, or building system.
Most operators assume getting this kind of visibility means replacing aging equipment or commissioning a building automation system. Act Hub Gear eliminates that assumption. Non-proprietary hardware, rapid deployment, no infrastructure overhaul. Once it is on, the data starts flowing.
02 - The Intelligence Layer
ForeSight365 is the analytical engine at the core of Act Hub. It continuously analyzes equipment performance across the portfolio, turns high-frequency data into prioritized plain-language guidance, and lets stable systems run quietly in the background while surfacing the few that need attention.
- Digital Energy Twins - Catches degradation as it develops, before it becomes a failure or a complaint.
- Predictive Analytics - Links abnormal energy consumption to specific equipment and conditions.
- Root Cause Diagnostics - Surfaces what changed, why, and what to do, before anyone goes onsite.
- Action Recommendations - Lets stable systems run quietly. Surfaces only what needs attention.
03 - The Action Layer
Work orders, schedules, set points, overrides. The Action Layer is where ForeSight365 intelligence turns into decisions and next steps. Teams do not babysit charts. The platform surfaces what requires attention and lets the rest run, fully covering HVAC, refrigeration, lighting, ventilation, and other critical infrastructure.
- Prioritized Recommendations - Highlights the most critical issues and opportunities so teams can focus on actions with the greatest impact.
- Decision Support - Provides data-driven insights that help operators, facility managers, and leadership make faster, more informed decisions.
04 - The Operational Intelligence Layer
A thin-margin portfolio cannot carry an energy manager, a regional facilities manager, or a dedicated asset planner.
Act Hub's Virtual Managers fill those roles. They answer questions about your facilities, summarize what is happening, surface prioritized actions, and grow their capability as they learn more about your operation.
- Immediately - Answers plain-language questions, summarizes portfolio status, surfaces what needs attention, and identifies likely root causes before dispatch.
- Over Time - As the Virtual Managers learn your operation, each location, each piece of equipment, and how your team works, they grow from insight assistants into operational sidekicks that help you do more.
PREDICTIVE OPERATIONS
Most monitoring tools tell you something went wrong.
Act Hub tells you what it means.
The market is not short on dashboards. What operators need is a platform that does the interpretation, surfaces what requires attention now, explains why it matters, and makes the next step clear.
Predictive diagnostics
Root-cause context before dispatch. The right technician shows up knowing what changed, why it changed, and what to fix. Fewer second trips. Faster repairs.
Energy monitoring
EnergyHub tracks how consumption shifts against continuous models of how each system should be performing. Monitoring drift catches issues long before a comfort complaint or failure.
Management By Exception
Stable systems stay quiet.
Issues rise to the top.
The operational philosophy behind Act Hub: Teams act with confidence rather than sift through noise to figure out what actually matters.
Performance is evaluated continuously across every location, asset, and system. Issues that need attention rise to the surface. Everything else runs quietly in the background. Teams spend less time searching for answers and more time acting on them.
Color-coded portfolio scoring
Every location is visible, scored across thermal, comfort, energy, and operations. See where things stand without scrolling tables or waiting on reports.
Intuitive drill-down
Filter by region, brand, or equipment
Four Action Hubs · One Platform
A complete picture of portfolio performance. Clear guidance on the actions to take next.
Act Hub is built around four modular Action Hubs. Operators can start with monitoring and expand into diagnostics, control, and deeper optimization over time.
FacilityHub
Portfolio-level visibility.
Real-time performance scores, equipment KPIs, and management-by-exception views. Surfaces what needs attention so teams aren’t scrolling through dozens of locations searching for problems.
- Thermal, comfort, energy & operations scoring
- Drill from portfolio → location → equipment
- Region, brand, and equipment filters
MaintenanceHub
Predictive alerts & diagnostics.
Root-cause context before dispatch. The right technician shows up with the right parts and the right understanding, resulting in fewer second trips, fewer surprises, and faster repairs.
- Auto-generated work orders with diagnostics
- Open / Closed / Aging tracking
- Critical · High · Medium · Low prioritization
EnergyHub
Digital energy monitoring.
Continuous models of how each system should be performing. Energy drift is often the first sign that something is going wrong, long before a comfort complaint or equipment failure.
- Predicted vs measured kWh consumption
- Facility energy scoring by location
- Utility bill analysis & rate optimization
AssetHub
Capital intelligence at scale.
Tracks equipment age, performance history, and condition so operators can identify which units are nearing end-of-life. Repair-versus-replace decisions move from gut feel to data-driven.
- Asset age distribution & lifecycle buckets
- Repair vs replace recommendations
- CapEx planning forecasts
Start by getting the data flowing. Expand on your terms.
The platform is modular and scalable. No rip-and-replace, no headcount expansion, no enterprise-grade BMS infrastructure required.
Facility intelligence built for lean teams on the move.
For teams whose office is their vehicle, Act Hub delivers full functionality on phones and tablets. The information that matters, wherever the work is happening.
Maintenance technicians
Live work order data and real-time system readings while on the roof. No climbing down to check inside.
Area managers
See which locations need attention before the call comes in.
Operations leaders
Portfolio-level view organized around what needs attention rather than what’s running fine.
Store managers
Repair vs replace.
Backed by data, not gut feel.
AssetHub tracks equipment age, condition, and performance history across every location. Capital decisions move from gut feel and deferred invoices to condition-based data that shows exactly what is nearing end-of-life and what it will cost to defer the decision.
By combining lifecycle intelligence with operational performance data, teams can prioritize repairs, plan replacements, and make investment decisions with greater confidence.
Lifecycle bucketing
Every asset is classified: New (0–5 yrs), Within Useful Life (5–15), End of Life (15–20), Replace Soon (20+).
Performance-weighted age
A 10-year asset behaving like a 20-year-old gets flagged. See the actual condition of an asset before it fails.
CapEx planning visibility
Get multi-year forecasts of what’s coming due by region, brand, or equipment class.
Common Questions
What teams want to know.
How is Act Hub 2.0 different from Act Hub 1.0?
Act Hub 1.0 was a powerful back-end platform built primarily for technical users. Act Hub 2.0 introduces a completely redesigned front-end experience that makes the same intelligence accessible to non-technical users. The new interface is visual, mobile-first, and built around management by exception.
Who is Act Hub 2.0 designed for?
Multi-location commercial operators, particularly restaurant groups, convenience stores, and retail portfolios with 10 to 200 locations. Built for every person involved in managing those facilities, including store managers, area managers, maintenance technicians, facilities directors, and operations executives.
Do I need technical expertise to use it?
No. Act Hub 2.0 was designed specifically to remove the technical barrier in most facility monitoring platforms. Color-coded portfolio views, intuitive drill-down navigation, and automated work order context mean anyone responsible for a location can understand what’s happening.
Can it work on a mobile device?
Yes. Act Hub 2.0 is built mobile-first. For teams whose day is spent moving between locations, the platform is fully functional on a phone or tablet.
How does it help reduce emergency maintenance calls?
By surfacing performance drift and early warning indicators before they become failures. Act Hub continuously monitors equipment across the portfolio and flags issues when they’re still manageable.
How do I get started?
A conversation with the Actuate team. Book a demo and see what predictive operations looks like for your specific portfolio.
Ready to see it in your portfolio?
See what your facilities are actually doing, and what it is costing you to leave them unmanaged.
The Actuate team will show you what predictive operations looks like for your specific portfolio, anchored to your own equipment, your own locations, and your own numbers.
30-min walkthrough
Scalable for any number of locations
No engineering team needed